About the role

The National Archives of Australia (the National Archives) provides leadership in the best practice management of the official record of the Commonwealth and ensures that Australian Government information of enduring significance is secured, preserved and available to government agencies, researchers and the community.

The Data and Digital Branch supports the National Archives in meeting its vision and reaching its strategic goals through services, technology, infrastructure, software, security and governance of its information assets.

As Director Systems Operations you will lead from the front – overseeing and guiding a team of IT professionals responsible for implementing, maintaining and securing complex compute and storage infrastructure and cloud services.

In this executive level role, you will require sound leadership skills and the ability to think strategically without losing sight of the day-to-day provision of service.  Under broad direction from the Chief Information Officer, and working cooperatively with your peers in the Data and Digital Leadership Team, the main duties of the role are to:

• Lead and manage the System Operations section, providing direction, guidance, assistance, and hands-on support to staff, contractors and suppliers as necessary
• Implement and maintain well-performing, secure, patched and supportable systems infrastructure and data storage services
• Establish, configure, manage and support NAA’s cloud services,
• Support NAA project and process improvement initiatives through the implementation and modification of systems infrastructure as necessary
• Ensure high levels of reliability and availability of services during business operating hours (as defined by the NAA Executive)
• Ensure the resolution of priority incidents or outages, and undertake any system maintenance requiring planned downtime, outside business hours
• Proactively plan for augmentation, upgrade, replacement and transition as required to sustain delivery of the services
• Maintain strong working relationships with key technology partners
• Proficiently manage the budget of the System Operations section
• Ensure ongoing cyber security compliance (Essential 8 and PSPF) of all systems and services, in cooperation with the Director Cyber Security
• Promote and apply the APS and National Archives contemporary people management principles and practices in diversity, workplace health and safety and participative management
• Implement, promote and apply the National Archives’ Vision, Mission and Commitments as expressed in Strategy 2030 and Our Values.

Eligibility

To be eligible for the role you must be an Australian citizen. If you are selected, you will be required to successfully undergo a pre-employment check and be able to obtain and maintain a security clearance at a NV1 clearance level with the potential to obtain NV2 if required.

How to apply

Your application must include:

• the names and contact details of at least two referees, one of whom should ideally be a current supervisor.
• your current resume.
• a statement (1000 words maximum), describing how your skills, knowledge, and experience/qualifications will enable you to perform the duties of the role.